Refund & Returns Policy

We want every order to arrive correctly and in good condition. If there is an issue with your order, please contact us within 7 days of delivery.

For hygiene and safety reasons, opened or used fragrance products are generally not eligible for return. Items must be unused, unopened, and in their original packaging to be considered for return approval.

If your item arrives damaged or incorrect, please contact us with your order number and clear photos of the package and product. Approved refunds are processed back to the original payment method when available.

Shipping fees are non-refundable unless the return is caused by our error.